SMS terms

These terms cover YetiBooks Client Messaging, the text message program run by Yeti Books LLC ("YetiBooks," "we," "us"). By opting in, you agree to them.

What we text you about

YetiBooks Client Messaging sends text messages to clients and prospective clients who ask for them. We text about your bookkeeping and your account:

• questions about transactions, such as which category a charge belongs in
• requests for photos of receipts, which you can reply with
• reminders for appointments and free consultations you have scheduled
• account notifications, such as when your month is closed or when we need a document

Some messages are written or answered by an automated assistant that our bookkeeping team supervises. A YetiBooks team member reviews the work and is available whenever you want a person.

We do not send marketing or promotional messages through this program.

How you opt in

You can opt in two ways:

1. On our website: our quote, consultation and partner forms, including the ones on Contact Us, Free Consultation and each industry page, have an optional box labeled "Text me about my account." It is never checked for you, and every form submits without it.
2. In the YetiBooks client portal: new clients see the same optional box during onboarding.

The box reads: "I agree to receive text messages from YetiBooks about my bookkeeping and account, including questions about transactions, requests for receipt photos, appointment and consultation reminders, and account notifications. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of service."

After you opt in, we send one text confirming your enrollment before anything else.

Message frequency and cost

Message frequency varies with your account activity. Message and data rates may apply. Check with your wireless carrier for the details of your plan.

How to stop messages

Reply STOP to any message from us. We will send one text confirming you are unsubscribed and then stop. We also honor other words and plain requests, such as UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE or "please stop texting me," and requests made by email or phone.

To start receiving texts again, reply START or check the box on a form again.

Getting help

Reply HELP to any message, email info@yetibooks.com or call 623-299-7142 during office hours, Monday to Friday, 8:00 AM to 6:00 PM Eastern.

Examples of our messages

YetiBooks: Hi Jordan, we found a $412.80 charge at Ferguson on 10/3. Was it job materials, fuel, or personal? Reply with the category or send a photo of the receipt. Reply STOP to opt out.

YetiBooks: Reminder: your free consultation is Tuesday at 10:00 AM. Call 623-299-7142 to reschedule. Reply STOP to opt out.

YetiBooks: Your September books are closed. Your reports are ready in the client portal. Questions? Reply here. Msg & data rates may apply. Reply STOP to opt out.

Things to know

• Carriers: wireless carriers are not liable for delayed or undelivered messages.
• Eligibility: you must be 18 or older and the account holder or an authorized user of the mobile number you give us. The program is available to US mobile numbers.
• Sensitive information: do not text full Social Security numbers, bank account numbers or passwords. We will never ask for them by text.
• Consent is optional: you do not have to agree to texts to get a quote, book a consultation or become a client.

Privacy

Our Privacy Policy explains how we handle your mobile number and the messages you send. We do not share, sell or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Changes and contact

We may update these terms and will post changes on this page with a new date. Questions about the program can go to:

Yeti Books LLC
809 W Riordan Rd, Suite 100-1176
Flagstaff, AZ 86001
Email: info@yetibooks.com
Phone: 623-299-7142